Research was conducted on eight consumers.
Gaze Measurement ResearchIs readability effortless?
Fill Entry ResearchAre there any fill entry error or omission?
Interview ResearchIs it easy to fill?
※The blue line and circle indicate gaze flow (line) and its sequence (numbers).
Issues are checked in accordance to the design make-up elements.
Document ConstructionEvaluates easy usability and appropriate number of enclosures.
LayoutEvaluates impression when it's viewed, balance between text and graphic, and text sharpness.
Color SchemeEvaluates number of color, color scheme, and color UD.
Text/PhraseEvaluates size and font type for text and length of phrase.
Reduce fill entry error, increase administrative efficiency and customer satisfaction.
Incomplete Document Ratio
Reduction in call center work load and cost of return mail.
Improve Administrative Efficiency
There are many types of forms and inventory management is necessary.
Eliminate inventory by digital printing on white paper.
Eliminate unnecessary forms and disposal process.
Reduce cost of disposing various forms when they are revised.
Using UD Font Allows
Care Based on Color UD Allows
Using Graphics When Explaining Allows
To inquire on "Forms Improvement" click here